The Accord
Read more about the Accord, an agreement to increase the workplace safety in factories in Bangladesh.
Wages and working conditions
The making of our products creates jobs for thousands of textile workers and all of them have the right to a fair, safe and healthy workplace. We work to promote responsible wages and working conditions throughout our supply chain.
Long-term partnerships
There are many challenges when it comes to working conditions in production, primarily driven by the lack of effective management system the factories. We are aware of these challenges, and our presence in production countries through our production offices plays an important role in supporting and monitoring working conditions in the supply chain.
We do not own any factories. Instead, we work with carefully selected independent suppliers in long-term partnerships. These close collaborations enable ongoing dialogue and cooperation, allowing us to work together to address working conditions and related risks.
Read more about our suppliersTransparency in our supply chain
We have a responsibility to respect and promote fundamental human rights across our value chain and to contribute to safe and healthy workplaces. Transparency is an important part of this, helping us identify risks and support improvements in working conditions. It also enables us to build stronger traceability by giving us clearer insight into where and how our products are made.
To strengthen traceability, we are implementing the digital platform TextileGenesis, which enables us to track products from fibre to finished garment. Following a pilot phase, we are now scaling up its use as part of our ongoing work to improve visibility and strengthen our due diligence processes. While supply chain transparency remains a challenge in the fashion industry, we continue to increase openness by sharing information about our garment factories, processing units and fabric suppliers through our website and platforms such as Open Supply Hub.
Audits and self-assessment
All suppliers are required to follow our Code of Conduct, which sets the requirements for working conditions such as wages, workplace safety and working hours. We audit factories on a regular basis, both through our production offices and with the support of independent third-party auditors, to assess and monitor whether suppliers meet these requirements.
In addition to audits, we increasingly work with self-assessments to strengthen suppliers’ own responsibility for working conditions and social compliance.
When requirements are not met, we work together with suppliers to agree on corrective actions and follow up on progress over time to support improvements.
Empowering women is a requirement
Supporting gender equality and women’s empowerment is an important part of how we work with responsible sourcing. We collaborate with our business partners to address gender‑related risks and promote equal treatment and opportunities for women in the supply chain. In 2019, we launched an updated Code of Conduct, making us one of the first major fashion companies to integrate gender equality into our requirements for textile production and business partnerships. The Lindex Code of Conduct is based on the ETI’s (Ethical Trading Initiative) Code of Conduct, with an enhanced emphasis on gender equality.
Read our Code of ConductWages
In line with our Code of Conduct and local legislation, suppliers are required to pay at least the statutory minimum wage. However, minimum wages in many production countries do not cover workers’ basic needs.
Everyone should have a wage they can live on. Achieving living wages in global supply chains is complex and requires collaboration between brands, suppliers, trade unions and governments. Factories often produce for multiple brands, and long-term solutions are needed that benefit workers regardless of which brand is being produced at a given time. Governments play a key role in setting minimum wages and labour laws, while companies can influence conditions through purchasing practices and collaboration within the industry.
Supporting progress towards living wages is a key focus of our work with wages. Through initiatives such as WE Women by Lindex, we support the development of wage management systems, recognising that well-functioning management systems are a precondition for addressing wage-related challenges.